FREQUENTLY ASKED QUESTIONS
What is a hotel Rate Shopper and why should I use it?
A hotel rate shopper is a powerful pricing intelligence tool designed for hoteliers to optimize their revenue management strategies by providing real-time market analytics. It collects and processes pricing data, enabling you to identify trends and make well-informed pricing decisions. By using a hotel rate shopper, you can effectively monitor and compare your own hotel’s rates with those of your competitors, ensuring that your pricing strategy remains competitive and aligned with market dynamics. This leads to better revenue optimization and a stronger market position.
Can I customize the competitors I want to monitor?
Yes, you have the flexibility to customize your competitor set according to your specific needs. You can select which hotels you want to monitor and how many competitors you wish to include in your analysis.
What is the contract duration and are there any cancellation fees?
Our service operates on a month-to-month basis, providing you with the flexibility you need. There is no long-term contract required, and you can cancel your subscription at any time without any cancellation fees. If for any reason you are not satisfied with our service, you can simply choose to cancel. The cancellation will take effect at the end of your current billing month, and your service will be discontinued at that time.
How can I start using RateMate and how much does it cost?
To start using RateMate, you can choose from a variety of plans tailored to meet different needs and budgets. Before making a decision, we offer a 24-hour trial period so you can explore our features and see how RateMate can benefit your hotel. To get started, click on the link below to try RateMate for free. If you are satisfied with our Rate Shopper service and would like to subscribe, please contact us. You’ll need to provide your email address and one of our representatives will get back to you as soon as possible to discuss the details. We look forward to helping you optimize your pricing strategy with RateMate!
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