Rate-Mate

Terms & Conditions and Privacy Policy

Terms & Conditions

Updated at 2024-10-01

General Terms

By accessing and placing an order with RateMate, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below.

Under no circumstances shall RateMate team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site.

We reserve the rights to change prices and revise the resources usage policy in any moment.

Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the service or make the platform available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the service.
  • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of or its affiliates, partners, suppliers or the licensors of the service.

Payment

If you register to any of our recurring payment plans, you agree to pay all fees or charges to your account for the Service in accordance with the fees, charges, and billing terms in effect at the time that each fee or charge is due and payable. The Service is based on a monthly subscription fee, which renews automatically every month until canceled. A Stripe payment link will be sent to you through which you can settle your invoice. The subscription fee covers one month of service and is non-refundable for any remaining days in the month upon cancellation. The cancellation notice period is 1 month. In the event of a service delay exceeding 72 hours, you have the right to cancel this agreement immediately, and in such case, we will refund the fee for the month in question. By paying the monthly subscription fee, you accept and agree to the current Terms and Conditions. We reserve the right to change prices and billing methods at any time, either immediately upon posting on our Site or by email delivery to your organization’s administrator(s). Any attorney fees, court costs, or other costs incurred in the collection of delinquent undisputed amounts shall be your responsibility and paid for by you. You are responsible for any third-party fees that you may incur when using the Service.

Changes To Our Terms & Conditions

If we decide to change our Terms & Conditions, we will post those changes on our Site, and/or update the Terms & Conditions modification date below.

Modifications to Our service

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the service or any service to which it connects, with or without notice and without liability to you.

Updates to Our service

We may from time to time provide enhancements or improvements to the features/ functionality of the service, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”). Updates may modify or delete certain features and/or functionalities of the service. You agree that we have no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the service to you. You further agree that all Updates will be (i) deemed to constitute an integral part of the service, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Term and Termination

This Agreement shall remain in effect until terminated by you or us. We may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice from us, in the event that you fail to comply with any provision of this Agreement.Β 

YOU AND US AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Amendments to this Agreement

We reserve the right, at its sole discretion, to modify or replace this Agreement at any time. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our service.

Intellectual Property

Our platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, its licensors or other providers of such material and are protected by Hungary and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of us, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR RateMate’s INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and us concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of us without any compensation or credit to you whatsoever. We and our affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

We have the right to contact you on the email provided by you. We use as a main channel of communication with you.

Typographical Errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.

Disclaimer

We are not responsible for any content, code or any other imprecision. We do not provide warranties or guarantees. In no event shall we be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. We reserve the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

Our Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. We are a distributor and not a publisher of the content supplied by third parties; as such, our exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via our Service. Without limiting the foregoing, We specifically disclaim all warranties and representations in any content transmitted on or in connection with our Service or on sites that may appear as links on our Service, or in the products provided as a part of, or otherwise in connection with, our Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by us or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, we do not warrant that our Service will be uninterrupted, uncorrupted, timely, or error-free.

Contact Us

Don’t hesitate to contact us if you have any questions.

  • Via Email: sales@rate-mate.com
  • Via this Link: https://rate-mate.com/contact-us/

Privacy Policy

RateMate is committed to protecting your personal data and providing transparent information on how we collect, use, and manage it. Below, we outline the types of data we collect, how we use them, and the steps we take to ensure your data is secure.

Our data processing activities are in accordance with the European Parliament and Council Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter referred to as β€œGDPR”) and the Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (hereinafter referred to as β€œInfo. tv.”). Our company’s details and contact information are as follows: Name: Solvatory Kft., Registered office: 1141 Budapest, PaskΓ‘l street. 36/A, Company registration number: 01 09 188118, Tax number: 24896760242, Phone number: +36 1 445 0078, E-mail: sales@rate-mate.com.

What data do we collect?

The data we collect and process includes your name, email address, country of origin, password, and billing information. We use your name to provide a personalized experience and to identify you within our system. Your email address allows us to contact you, send notifications regarding services, and provide support. The knowledge of your country of origin helps us comply with local regulations and tailor our services to your needs. We store your password in a secure, encrypted form, ensuring it is only accessible to you. Billing details, such as your billing address and payment information, are necessary for processing transactions and fulfilling legal obligations.

Why do we use your data?

We process your personal data to provide our services, enable secure transactions, and deliver a personalized experience. These data also allow us to send you notifications about changes to our services, respond to your inquiries, and comply with applicable legal and regulatory requirements. The legal basis for data processing is the performance of a contract with the business partner (GDPR Article 6(1)(b)) and the legitimate interest of the data controller in business development and communication (GDPR Article 6(1)(f)). The duration of data processing is until the contractual relationship remains in place and until any claims arising from it can no longer be enforced.

How do we protect your data?

Data protection is of paramount importance to us. We securely store your data and ensure that only authorized employees, who are bound by strict confidentiality agreements, have access to it. We will never sell your personal data to third parties. We only share your data when required by law or when involving trusted service providers, such as payment processors, to provide our services.

Your rights

You have the right to access, correct, or delete your personal data. You can exercise these rights at any time, unless a legal obligation requires us to retain the data. Rights of the data subject: a) you can request access to your personal data, b) you can request its correction or clarification, c) under the conditions outlined in Article 18 of the GDPR, you can request a restriction on the processing of your personal data (i.e., preventing us from deleting or destroying it until a court or authority request, but not longer than 30 days, and further processing for other purposes is not allowed), d) you may exercise your right to data portability, meaning you can request your personal data in Word or Excel format and request that it be transferred to another data controller.

Right to judicial remedy and data protection authority procedure

If your rights are violated, you may approach the courts against the data controller. The court will handle the case with priority. You may also file a complaint with the National Authority for Data Protection and Freedom of Information. The authority’s address is: 1055 Budapest, Falk Miksa u. 9-11. Mailing address: 1363 Budapest, P.O. Box 9. Phone: +36-1-391-1400 Email: ugyfelszolgalat@naih.hu

Updates to the policy

By using our services, you accept this Privacy Statement. If there are any changes to this policy, we will notify you, especially if the changes have significant impacts on the way your data is handled.

November 25, 2024.